UX1 sound quality not usable

[adamvfr]

hi, i set all as it should with monkey and all recent drivers, and i was getting no sound from computer or UX1, metter bar been ded, and windows sound settings worked verry slow.
I finnaly get a sound from Pod when, as i think, i disabled on board sound card (speakers and mic) but i am getting something like slow motion sound with verry low quality and hardly recognisable with strong harsh, sounds from computer eg. YT is same as from instrument connected to UX1 (guitar) unuasable.
I have tried to change sound quality like 44100hz cd quality and other, no influance to the sound.
I have ASIO installed if that have something to do with it.

[Gaz_Ham]

Are you using a pod through the ux1? Or podfarm?

It sounds like you haven't set your device in Windows yet.

Is the problem in a DAW?

Try all the things on the usb troubleshooting guide here.

http://line6.com/support/page/kb/_/recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443

[adamvfr]

i've get it running on two other laptops and get it working straight away, even didnt been bothered to run monkey or newer driver, just ticked ux1 driver whille installing pod farm and it working fine.

only this laptop cousing problems but is the desire one to use in my playing room.

 

i am trying different things second day now with no success, reeding a lot of staff, but i will keep digging

 

all works fine apart the sound is in slow motion and it is not only me having this issue and not only with UX1 other sound card have similar problems.

[Gaz_Ham]

You could always open up a support ticket, via your account page, at line6.com

They will be the best people to answer you. I haven't encountered many problems so far, so unless it's pretty basic, I can't help much