L919191 Posted January 28, 2018 Share Posted January 28, 2018 Just receive a helix LT today, and I instantly find that when pushing the first circle button, a water ripple will shown on the left bottom of the screen, is it common? Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 28, 2018 Share Posted January 28, 2018 Have you removed the plastic screen protector? Quote Link to comment Share on other sites More sharing options...
L919191 Posted January 28, 2018 Author Share Posted January 28, 2018 I record a video of it. Quote Link to comment Share on other sites More sharing options...
L919191 Posted January 28, 2018 Author Share Posted January 28, 2018 Have you removed the plastic screen protector? Yes, but I can't remember whether this issue exist or not before I removed it. Quote Link to comment Share on other sites More sharing options...
spikey Posted January 28, 2018 Share Posted January 28, 2018 Probably what Mr. Silverhead suggested, or someone at shipping pee'ed on it. Get down there and see if it smells like pee.... No? It's most likely the plastic screen protector then. ;) Edited- yea you look like by pressing u are flexing the LCD screen a bit. That's normal if that's what happening. Quote Link to comment Share on other sites More sharing options...
L919191 Posted January 28, 2018 Author Share Posted January 28, 2018 Probably what Mr. Silverhead suggested, or someone at shipping pee'ed on it. Get down there and see if it smells like pee.... No? It's most likely the plastic screen protector then. ;) Edited- yea you look like by pressing u are flexing the LCD screen a bit. That's normal if that's what happening. Well, do you have this issue on your device? This occurs even when I press the button very softly actually. Quote Link to comment Share on other sites More sharing options...
spikey Posted January 28, 2018 Share Posted January 28, 2018 Well, do you have this issue on your device? Yes. When I press next to the LCD screens on my Presonus Fadertport 8, they do "ripple" as you describe it. And I have seen this happen on other products as well. See THIS for more info... Quote Link to comment Share on other sites More sharing options...
L919191 Posted January 28, 2018 Author Share Posted January 28, 2018 Yes. When I press next to the LCD screens on my Presonus Fadertport 8, they do "ripple" as you describe it. And I have seen this happen on other products as well. See THIS for more info... Well, thank you so much for your help and explanation, but it seems like there's a misunderstanding here. The difference between a normal water ripples on LCD screen is commonly seen on any device of course, but what I'm talking here doesn't seen like a normal one, because you see, as theory, there must be water ripples when I push any of the all 6 buttons under the Helix screen, but that's not what happen, what happens here is that the only chance the ripple shows is when I push the very first button, so I'm guessing that something might be wrong with my device. To identify if it's a real problem can be really simple I believe, just push all 6 buttons on anyone else's helix, and see whether there will be a water ripple or not. So I will wait for the reply here. Quote Link to comment Share on other sites More sharing options...
jaybee77 Posted January 28, 2018 Share Posted January 28, 2018 I don't get water ripples on my rack, i cannot speak for the floor or LT... Any worries about your device not functioning properly create a Line 6 support ticket... they are very helpful Quote Link to comment Share on other sites More sharing options...
soundog Posted January 28, 2018 Share Posted January 28, 2018 In Washington state, we like to enjoy a bowl of Purple Kush and press on liquid crystal displays to watch the water ripples in clear, vivid colors. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 28, 2018 Share Posted January 28, 2018 Not a showstopper but I can see why this might bother you. Your video definitely looks like the screen is flexing when you press that knob. Is this a common issue with the LT? I have never experienced on my Helix. Does anyone else with the LT have this problem? I would as recommended above, contact Line6 and ask them about this or open a ticket. If possible you could go up to a guitar store and check to see if other LTs are doing this and if they are not I would swap this one out as you just received it. Quote Link to comment Share on other sites More sharing options...
Rocco_Crocco Posted January 28, 2018 Share Posted January 28, 2018 If I push on the plastic edge around my laptop screen I get that effect. I don't think this is an issue at all. Enjoy your Helix. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 28, 2018 Share Posted January 28, 2018 If I push on the plastic edge around my laptop screen I get that effect. I don't think this is an issue at all. Enjoy your Helix. You have a point, I don't think this will cause any kind of failure which would be my concern and it does make a nice subtle visual effect each time the button is pressed. Quote Link to comment Share on other sites More sharing options...
duncann Posted January 28, 2018 Share Posted January 28, 2018 I don't have ripples on my Helix Floor, unless I deliberately try by poking the screen. But I have light bleed along all four edges and possibly an occasional dead pixel. :lol: Quote Link to comment Share on other sites More sharing options...
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