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Product Registration for Toneport UX2


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I just recently bought the Toneport UX2 secondhand from a website called Reverb.com, I just received the product in the mail today and when I try to register the gear to my account it gives me an error 523. I've double checked the serial number numerous times and to no avail. I've also tried searching through all the forum posts but nothing has been helpful. If anyone can tell me a fix it would be much appreciated.

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