then0x Posted February 17, 2018 Share Posted February 17, 2018 Hello! I've had a Line 6 Toneport UX2 for a couple of years now. Recently I got a new desktop PC running windows 10. When i connect my toneport all I can hear coming from the outputs and the phones output is a loud hissing noise. Drivers are all up to date, line 6 monkey shows me all green ticks, asio drivers are all ok. the input vu-meter is always at maximum even though nothing is connected to it. no input signal, no output sound (except for the loud hiss.) Running it in a usb 2.0 on the motherboard (so no usb dongle or something like that). Tried it with all ports, a couple of different usb cables. I've also tried seeing if my PC's output voltage was the problem but everything is ok, no overclocking done. I'm running out of ideas. Could anyone help me with this? Quote Link to comment Share on other sites More sharing options...
Gaz_Ham Posted February 17, 2018 Share Posted February 17, 2018 The only thing I can suggest is giving the usb audio troubleshooting guide a try. It often manages to clear up any troubles that people have. http://line6.com/support/page/kb/_/recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443 1 Quote Link to comment Share on other sites More sharing options...
then0x Posted March 14, 2018 Author Share Posted March 14, 2018 Nothing Worked, reinstalled Windows with new HD, tried all USB (including a powered hub as per the guide). Tested on 3 systems with 3 different windows versions (7, 8 and 10), all driver combinations, 5 different high quality USB and mono cables (That work well with my other equipment). Line 6 monkey says drivers and USB firmware are all OK. no errors in device managers, no power issues on my USB ports. I am going mad trying to figure this out. All ASIO4all settings combinations. 3 different DAWs. I sunk a lot of money in peripherals just to use my card again. I really loved the Toneport UX2 and would not want to part ways with it. Quote Link to comment Share on other sites More sharing options...
becker666 Posted January 9, 2020 Share Posted January 9, 2020 I had my ux2 collecting dust for a while and now I'm going back, I have the same issue the out line have a hissing sound, I'm on a Mac, got the feeling that there is some corrosion or something on the inside I'll open it up and see if that is what the issue is Quote Link to comment Share on other sites More sharing options...
mrvlhs Posted January 7, 2022 Share Posted January 7, 2022 Have you managed to fix this? Thanks! Quote Link to comment Share on other sites More sharing options...
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