bodd66 Posted February 19, 2018 Share Posted February 19, 2018 Hey, I've just downloaded the new V2.5 and can no longer access the model list by pushing down on the Joystick? Anyone else come across this or know what I can do? I'm running it through my MasOS High Sierra V10.13.3 Cheers. Quote Link to comment Share on other sites More sharing options...
j_hotch Posted February 20, 2018 Share Posted February 20, 2018 This will sound weird but I had the same problem and even opened a Support Ticket with Line 6, thinking I would have to send mine in for repairs. But then, quite by accident I just pressed the stick more *firmly* and presto. No problems. Good luck! Quote Link to comment Share on other sites More sharing options...
bodd66 Posted February 20, 2018 Author Share Posted February 20, 2018 This will sound weird but I had the same problem and even opened a Support Ticket with Line 6, thinking I would have to send mine in for repairs. But then, quite by accident I just pressed the stick more *firmly* and presto. No problems. Good luck! Thanks for responding...wish it was that easy. Tried it but nothing. Did this just happen to you with the new version or did it happen earlier? Quote Link to comment Share on other sites More sharing options...
j_hotch Posted February 20, 2018 Share Posted February 20, 2018 Just before the last patch, but having applied the 2.5 patch I've seen no change for the worse. Sorry! Good luck! Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted February 20, 2018 Share Posted February 20, 2018 This might require opening a ticket with Line6 if the joystick is physically failing. If the joystick just started acting up after the latest upgrade that is awfully coincidental although not necessarily cause and effect. It might be worth taking yet another run at the firmware upgrade. I would back everything up, uninstall all the Helix software, download and install HX Edit 2.51 one more time, and then use the Updater to update to the 2.50 firmware again. If that does not work an interesting experiment might be to revert back to a prior Editor & firmware version and see if the joystick comes back. Good luck with this! Quote Link to comment Share on other sites More sharing options...
shanecgriffo Posted February 21, 2018 Share Posted February 21, 2018 oh i had the same thing.. installed 2.5 and now when i press cant select/choose any blocks.. can still turn and scroll, just the push down part wont work Quote Link to comment Share on other sites More sharing options...
bodd66 Posted February 21, 2018 Author Share Posted February 21, 2018 So there is something wrong with the firmware install! Quote Link to comment Share on other sites More sharing options...
shanecgriffo Posted February 21, 2018 Share Posted February 21, 2018 well i dont know.. it seems to be only us 2 it happened to so maybe a coincidence and the press function just died.. Quote Link to comment Share on other sites More sharing options...
DunedinDragon Posted February 21, 2018 Share Posted February 21, 2018 Actually that particular joystick malfunction is common due to a single solder point. I had to send my unit in after about 12 months of use to get it fixed. It's a quick turnaround though. I sent it in on Monday and got it back on Thursday and haven't had any problems since. I wasn't the only one having this problem at least with the early batches of Helix floor units. Quote Link to comment Share on other sites More sharing options...
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