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Problems connecting my Standard with Line 6 Monkey and Workbench

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I bought a Line 6 Variax Standard about a year ago, I have got a 2011 Macbook Pro running OSX 10.7.5 and yet I cannot get the guitar to talk with either Monkey or Workbench. Each time it gets to the update section in Monkey it freezes then crashes. Any ideas? One side of the USB interface is green, but the side where the guitar plugs in has a red light. 

Chris Richards

Nottingham, UK 

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Make sure you have a charged battery in the Variax, a cable plugged into the 1/4" jack, and the volume knob up. The VDI interface doesn't power the guitar, so it has to run off battery power and be powered up.

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