kev28 Posted March 29, 2018 Share Posted March 29, 2018 Hi guys! I've recently bought a new computer, dell inspiron 7577 (ssd, i7, 16gb, win10 64-bit), mainly for improving performance and efficiency when it comes to home recording. After I plugged in my Pod Studio GX some very irritating problems started (I'm using Pod Farm 2.59). The sound that went from the headphones was crackling, popping, cutting out for 0,2 - 0,5s. The crackling sounds are more frequent when I'm playing along youtube to some songs. I've started researching and it seems that a lot of people are dealing with similar problems. I've tried all possible solutions that I found here and on other forums: different usb ports, changing the power management, opening pod farm in compatibility mode, reinstalling drivers, opening pod farm with GPU enabled etc... The problems and interruptions became less frequent when I changed the Buffer Size in ToneDirect&USB Audio Streaming to higher medium, Default buffer size to 1024 and default bit depth to 32 bit. There are no crackling sounds or interruptions when I'm playing something on youtube without the guitar plugged in and playing. Here are my questions: 1. What may be the possible reasons for this kind of problems? I've thought that having a laptop with decent CPU, ram and ssd will prevent problems regarding the buffer size, let alone the need for increasing it etc. The problem is extremely frustrating because POD Farm was working good on low buffers with no problems on my old laptop (win7, i3, 4gb, hdd). 2. What may be some other possible solutions to this problem, maybe some of you encountered similar problems on the dell inspiron 7577? Interesting thing is that before dell i was testing a lenovo legion y520 and everything from pod farm to pod studio gx was working fine. 3. Is it a problem that may appear on other audio interfaces? For example if I buy a Focusrite Scarlett Solo will the problems be similar? Or is it just the line6 productsand it's lack of compatibility with win10? I would sincerely appreciate any help or response regarding my questions, Have a nice day! Quote Link to comment Share on other sites More sharing options...
fflbrgst Posted March 30, 2018 Share Posted March 30, 2018 Have you disabled the built-in soundcard in your computer? Quote Link to comment Share on other sites More sharing options...
Triryche Posted March 30, 2018 Share Posted March 30, 2018 To fflbrgst point make sure you are explicitly selecting the GX as your default device. Also, if you continue to have issues please submit a support ticket, if it is driver related the more info Line6 receives the better chance of a quicker driver update. Quote Link to comment Share on other sites More sharing options...
kev28 Posted April 7, 2018 Author Share Posted April 7, 2018 Hi guys, Thank you for all the answers. Firstly your solution seemed to work (disabling all other audio devices), but after 2 days maybe the issues returned. On some days it works on some it doesn't. I have checked my laptop with LatencyMon and probably found the cause: Wdf01000.sys and ACPI.sys, two Microsoft drivers that create unacceptable levels of latency. It seems like a lot of people are dealing with these drivers and still had not found any satisfactory solution. Do you encountered problems with these drivers and maybe have some possible solutions? For now it seems like a bought an expensive laptop with no use in recording and it's killing me... Quote Link to comment Share on other sites More sharing options...
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