rudomat Posted May 16, 2018 Share Posted May 16, 2018 hi´ve got my unit with fw 2.41 on it....installed drivers to my win10 pc, then downloaded updater and hx edit...updater said to do it with hx edit...that doesn´t recognise the connection...updater failed...now the unit says bbot error after turning it on....it says to power off, hold > while power on...etc.. .but it doesn´t work any way.... any hints...? thanks Quote Link to comment Share on other sites More sharing options...
bigcraigie_1 Posted May 16, 2018 Share Posted May 16, 2018 I just got my Helix LT last week and it came with 2.1 firmware. I also had problems updating the to the latest and thought I had bricked it. Turns out when I plugging the Helix into a USB 2.0 port it worked fine and just didn't like the USB 3.0 ports. I've seen reports of other users resolving by simply using a different USB cable. Hope that helps. Quote Link to comment Share on other sites More sharing options...
rudomat Posted May 19, 2018 Author Share Posted May 19, 2018 ok....seems it´s been my old pc...on my new win10 tablet it worked fine... Quote Link to comment Share on other sites More sharing options...
spikey Posted May 20, 2018 Share Posted May 20, 2018 Great you got it working rudomat. Please add a "solved" to the end of the OPENING topic- thanks. Quote Link to comment Share on other sites More sharing options...
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