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POD UX2

Have posted this into Ticket Support, But also chose to post here In case anyone is able to help.

Before going into my initial problem this the POD UX2 has been running without any problems on a previous computer.

I wanted the POD UX2 program on second PC Namely Windows 8.1 so I am able to practice anywhere I wish to.

Before any installation I did check out Line 6 Forum if I could run this on a second computer before I I read that it was possible that there was also no need to purchase a second license just run through the License manager which I have done and have ended up with the following problems.

I had attempted to find a solution to the problems listed below,

All all my searching or ideas tried gave no joy in any solution I have now decided to post this problem here.

Line 6 Monkey

 Allows me to log into my line 6 account without any problems, which means there is an internet connection.

So why is there a notice there stating “Could not connect to the Line 6 Server to determine if updates are available.  Make sure you are connected to the Internet and click Check for updates”

Really stupid considering the fact it recognises I have signed in.

Now here is a list of all work arounds that have been tried None of which have solved nothing.

1.       Disconnected firewall and Antivirus. NO JOY

2.       Restarted PC after removing Program.

Reinstalled Pod Farm 2 2.59 from the Line 6 Website again no Joy

3.       Uninstalled the new version of Line 6 Monkey 1.76 then installed Line 6 Monkey 1.65 NO JOY

4.       Uninstalled drivers then reinstalled drivers. NO JOY

On starting Line 6 Monkey I encounter the following  problems.

Line 6 Monkey is started / Searching for devices / It then displays Line 6 Monkey,

No devices are detected.

The drop down section only has PODxt of which I do not have a PODxt. There is nothing else in that field because obviously Line 6 Monkey cannot see the UX2 which is connected all lights lit up

Click OK then into main screen click on updates.

Message states could not make a connection to the line 6 web server Make sure you are connected to the internet.

As already mentioned I am connected to the internet

Reason (Code 80001019) Unrecognised file type.

Click License manager and it authorizes.

However, each time I close The UX2 and then restart I am asked to run the license manager which is all fair and good however what if I want to use this unit off line or didn’t have an internet connection.

Somebody I am sure has sorted this problem but what is the Solution? I am sure Line 6 are not going to make updates for Line 6 Monkey knowing it has problems to which I am sure they would have solved well before now.

So somewhere It has to be my system or something I am doing wrong, what that is I have no clue because I have followed everything about as closely as I could and had I know I was going to run into this problem I would not have bothered but there it is.

So hopefully I might get some help in solving this problem, I certainly do not want to be putting in the license number every five minutes.

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4 hours ago, mad237 said:

POD UX2

Have posted this into Ticket Support, But also chose to post here In case anyone is able to help.

 

Before going into my initial problem this the POD UX2 has been running without any problems on a previous computer.

 

I wanted the POD UX2 program on second PC Namely Windows 8.1 so I am able to practice anywhere I wish to.

 

Before any installation I did check out Line 6 Forum if I could run this on a second computer before I I read that it was possible that there was also no need to purchase a second license just run through the License manager which I have done and have ended up with the following problems.

 

I had attempted to find a solution to the problems listed below,

 

All all my searching or ideas tried gave no joy in any solution I have now decided to post this problem here.

 

Line 6 Monkey

 

 Allows me to log into my line 6 account without any problems, which means there is an internet connection.

 

So why is there a notice there stating “Could not connect to the Line 6 Server to determine if updates are available.  Make sure you are connected to the Internet and click Check for updates”

 

Really stupid considering the fact it recognises I have signed in.

 

Now here is a list of all work arounds that have been tried None of which have solved nothing.

 

1.       Disconnected firewall and Antivirus. NO JOY

 

2.       Restarted PC after removing Program.

 

Reinstalled Pod Farm 2 2.59 from the Line 6 Website again no Joy

 

3.       Uninstalled the new version of Line 6 Monkey 1.76 then installed Line 6 Monkey 1.65 NO JOY

 

4.       Uninstalled drivers then reinstalled drivers. NO JOY

 

On starting Line 6 Monkey I encounter the following  problems.

 

Line 6 Monkey is started / Searching for devices / It then displays Line 6 Monkey,

 

No devices are detected.

 

The drop down section only has PODxt of which I do not have a PODxt. There is nothing else in that field because obviously Line 6 Monkey cannot see the UX2 which is connected all lights lit up

 

Click OK then into main screen click on updates.

 

Message states could not make a connection to the line 6 web server Make sure you are connected to the internet.

 

As already mentioned I am connected to the internet

 

Reason (Code 80001019) Unrecognised file type.

 

Click License manager and it authorizes.

 

However, each time I close The UX2 and then restart I am asked to run the license manager which is all fair and good however what if I want to use this unit off line or didn’t have an internet connection.

 

Somebody I am sure has sorted this problem but what is the Solution? I am sure Line 6 are not going to make updates for Line 6 Monkey knowing it has problems to which I am sure they would have solved well before now.

 

So somewhere It has to be my system or something I am doing wrong, what that is I have no clue because I have followed everything about as closely as I could and had I know I was going to run into this problem I would not have bothered but there it is.

 

So hopefully I might get some help in solving this problem, I certainly do not want to be putting in the license number every five minutes.

 

 

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Hi, i have the same problem with my podxt ans bass podxt, i Lost all my AMP pack on my POD xt. I post a ticket too....

 

I think it's a monkey general bug.

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Same problem here, on two different PCs and a UX2 and KB37. All show same symptoms as you described above.

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