medbad5150 Posted June 19, 2018 Share Posted June 19, 2018 Had a HD500 seven years ago..Fractal ever since but bought HD500X as back up. I have been downloading custome tone tone forever. This afternoon despite it showing I own HD500x and amp packs in my purchases. It wont let me download jack. Why? I have to register product again. Honest? I cant be bothered anymore. Even when I logged in to customtone, an error showed, but still logged me in. This time it won't let me download any patches. LINE 6..listen. My Variax is for sale as I cannot use the edit anymore ( cant even remember the name) now this. You don't care. New customers are more valued than loyal long time. You can shove your proucts. Was even stupid enough to look at the HELIX. I'm not a Fractal fanboy, but the software works. End of 1 Quote Link to comment Share on other sites More sharing options...
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