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My PODHD500 custom presets were deleted once I synced my HD500 with HD500 Edit


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Interesting question. The answer is.... 


1. Don't touch anything. Push no buttons. Unplug nothing. Turn nothing off. Leave it alone.

2. Tell us, EVERYTHING, you did. No matter who insignificant you think a step is, tell us. 

2a. Be sure to include if you have had the device hooked up before, or if this was your first time. 


It is possible that they are gone. It is possible they are there hiding. We won't know until you do #2. 

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