danieljoelowen Posted July 2, 2018 Share Posted July 2, 2018 Hi, ive just got a brand new Hx effects and used it for 30 mins and now all the menu buttons at the top have stopped working. I had updated it to the newest firmware before using it and I’ve also done a factory reset. is there something I’m missing or you reckon it’s broken? Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted July 2, 2018 Share Posted July 2, 2018 Open a support ticket with Line 6. 1 Quote Link to comment Share on other sites More sharing options...
Danmclan Posted November 21, 2018 Share Posted November 21, 2018 I just had the same problem, nobody could help but I opened it up and it wound up being a loose ribbon cable. I slid a long flathead screwdriver in and pressed it down, works perfect now 1 1 Quote Link to comment Share on other sites More sharing options...
caledoneus Posted December 11, 2018 Share Posted December 11, 2018 On 11/21/2018 at 12:02 PM, Danmclan said: I just had the same problem, nobody could help but I opened it up and it wound up being a loose ribbon cable. I slid a long flathead screwdriver in and pressed it down, works perfect now and....... warranty voided. lol 1 Quote Link to comment Share on other sites More sharing options...
dalton_louzada Posted March 7, 2019 Share Posted March 7, 2019 On 11/21/2018 at 3:02 PM, Danmclan said: I just had the same problem, nobody could help but I opened it up and it wound up being a loose ribbon cable. I slid a long flathead screwdriver in and pressed it down, works perfect now THANKS MAN!! just got a brand new with the same issue. Just did the procedure you indicated and it worked!! Many thanks! Than Quote Link to comment Share on other sites More sharing options...
blazefirestormer Posted August 2, 2020 Share Posted August 2, 2020 I was experiencing this issue, so I opened it up, and the ribbon cable did not look loose, but pushing on it did fix my issue. Thanks! P.S. for future readers: to open the chassis you must remove all the screws, even the ones on the side, you can use a small torx bit, even though it's not actually a torx screw. Quote Link to comment Share on other sites More sharing options...
talbenami1 Posted January 29, 2023 Share Posted January 29, 2023 Sorry for bumping the thread, couldn't find any info regarding that issue. Home/Menu buttons working perfectly fine, Save button seem to be dead. The ribbon cable sits in its place. any other solution to try? Thanks! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.