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danieljoelowen

Hx Effects menu buttons stopped working

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Hi,

ive just got a brand new Hx effects and used it for 30 mins and now all the menu buttons at the top have stopped working.

I had updated it to the newest firmware before using it and I’ve also done a factory reset.

is there something I’m missing or you reckon it’s broken?

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I just had the same problem, nobody could help but I opened it up and it wound up being a loose ribbon cable. I slid a long flathead screwdriver in and pressed it down, works perfect now

 

B0D2943E-359C-4126-98F2-2C8540F1BD92.jpeg

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On 11/21/2018 at 12:02 PM, Danmclan said:

I just had the same problem, nobody could help but I opened it up and it wound up being a loose ribbon cable. I slid a long flathead screwdriver in and pressed it down, works perfect now

 

B0D2943E-359C-4126-98F2-2C8540F1BD92.jpeg

and....... warranty voided.   lol

 

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On 11/21/2018 at 3:02 PM, Danmclan said:

I just had the same problem, nobody could help but I opened it up and it wound up being a loose ribbon cable. I slid a long flathead screwdriver in and pressed it down, works perfect now

THANKS MAN!! just got a brand new with the same issue. Just did the procedure you indicated and it worked!! Many thanks!

B0D2943E-359C-4126-98F2-2C8540F1BD92.jpeg

Than

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I was experiencing this issue, so I opened it up, and the ribbon cable did not look loose, but pushing on it did fix my issue. Thanks!

 

P.S. for future readers: to open the chassis you must remove all the screws, even the ones on the side, you can use a small torx bit, even though it's not actually a torx screw.

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