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Lawrence23

Helix Edit - Impulsehttps://line6.com/support/topic/34653-helix-edit-impulse-response-index-will-not-save/ Response Index will not Save

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I followed the instructions in the latest Helix Edit and Helix Owners manuals about loading IRs into the IR Index on the left side of the Helix Edit screen. The Helix Edit and Helix unit are connected while experiencing the following:

1. Tried dragging the files as well as clicking on Import. I get a notice that the IRs are being imported. The names of the IRs appear in the Index, but when I create an IR Block in a preset the name of the IR does not appear in the IR Select parameter field in the bottom right screen. It says Empty, even though my Helix shows the name. I can move up and down with the toggle arrows in Helix Edit and see the IRs change on the Helix, but Helix Edit screen still says Empty.

2. Now the odd thing is that in the IR Index, you can right click on the IR name and get a menu that includes Import, Copy, Clear, etc. But the only item in the menu that is not ghosted is Import. I cannot clear, copy or paste any IRs in the Index.

3. When I close Helix Edit and re-open it all the IRs I loaded are gone. Why aren't they being saved in the Index? There are no menu items in Helix Edit for saving anything other than a preset.

 

As of 7/14/18 my Helix and Helix Edit app versions / firmware are up to date.

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That sounds exactly like a situation that occurs when the HX Edit version and the Firmware versions don't match.  Are you sure you updated BOTH the HX Edit and the Firmware?

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Doh (palm to forhead)!!

 

Thought I had updated HX Edit, and I had not. This did fix the issue. Thanks!!

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