hsix Posted July 17, 2018 Share Posted July 17, 2018 Hi all, I'm an early days line 6 users (gutar port, vetta!! , different PODS etc....) and recently bought the HX Effects to replace my big pedalboard for smaller gigs. I obviously wanted to create a backup of the presets I made so far on my recently bought HX effects (2.50 upgraded). All presets were initially visible in HX edit , but the backup itself failed always failed on part 3 : presets. So just in case, I exported all patches , tried importing etc.. worked .. prior to upgrading all as a first attempt to solve. Upgraded HX effects to latest 2.60 and HX Edit to 2.52 sucessfully., but since then I am unable to load my HXeffects 2.60 prestes into the HX edit 2.52 in order to creat a backup . Following orange error message always appears " failed to get preset names (timeout waiting for a response from device Code -8212"... . different restarts and other usb cables later , no progress. I am thus unable to back up my hours of tweaking . Any advice here ? Thanks , Hans Quote Link to comment Share on other sites More sharing options...
davidb7170 Posted July 18, 2018 Share Posted July 18, 2018 Should probably be using the Helix edit 2.60 to do what you need to do... It's the latest... Dave Quote Link to comment Share on other sites More sharing options...
hsix Posted July 18, 2018 Author Share Posted July 18, 2018 Thanks Dave, I guess I updated HX Edit to the latest version (2.52?) ; will re-check Quote Link to comment Share on other sites More sharing options...
Thenizze Posted July 18, 2018 Share Posted July 18, 2018 I read a thing about login in to HXedit as an administrator (use the right mouse button) Sometimes this works. Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 18, 2018 Share Posted July 18, 2018 2 hours ago, hsix said: Thanks Dave, I guess I updated HX Edit to the latest version (2.52?) ; will re-check The latest version of HX Edit is 2.60. Quote Link to comment Share on other sites More sharing options...
hsix Posted August 12, 2018 Author Share Posted August 12, 2018 thanks guys, didn't notice 2.60 was lareday there. Did the upload, communication works but still not able to import or create back-ups although in my former directory and path of importing presets. what am I overlooking here ? Quote Link to comment Share on other sites More sharing options...
ewolfe Posted October 8, 2018 Share Posted October 8, 2018 I'm having the same problem. I downloaded the HX Edit 2.6 and still having the same issue. Funny thing though, after downloading and installing the HX Edit 2.6 several times when I choose "About HX Edit" from the top Mac menu it still says HX EDIT 2.52. Quote Link to comment Share on other sites More sharing options...
phil_m Posted October 8, 2018 Share Posted October 8, 2018 1 hour ago, ewolfe said: I'm having the same problem. I downloaded the HX Edit 2.6 and still having the same issue. Funny thing though, after downloading and installing the HX Edit 2.6 several times when I choose "About HX Edit" from the top Mac menu it still says HX EDIT 2.52. Than you're still running 2.52... You probably need to uninstall that version before installing 2.60. It seems that some Mac users have to do this for some reason. Quote Link to comment Share on other sites More sharing options...
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