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Can't Load IR's


Jam_Sandwich
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Hi. I can't load IR's into my Helix using HX Edit. Both are the current firmware. I click load IR, or attempt to drag them in, it indicates I have tried to do it, and the slot lights up, it gives me a percentage until completion if I load multiple ones, but they all just come up as EMPTY and they just won't load.

 

Any ideas why? Thanks.

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2 hours ago, Jam_Sandwich said:

Hi. I can't load IR's into my Helix using HX Edit. Both are the current firmware. I click load IR, or attempt to drag them in, it indicates I have tried to do it, and the slot lights up, it gives me a percentage until completion if I load multiple ones, but they all just come up as EMPTY and they just won't load.

 

Any ideas why? Thanks.

 

Hi,

 

AFAIK, this is usually a consequence of a mismatch between the version of the firmware in your Helix and the version number of your HX Edit software. It’s sometimes happens if you have a shortcut to a previous copy of HX Edit on your computer and you are mistakenly opening that one. Please check both are on v.2.60, it’s easily missed. If it’s an old copy - delete it.

 

If that is not the issue, then are the IR’s commercial ones that you have used previously, or new (freebie) ones picked up from the internet? It would help to know.

 

Hope this may help.

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14 minutes ago, Jam_Sandwich said:

I fixed it. It seems the program I was using was called Helix. Not HX Edit. I don't know really. I just uninstalled and installed that and it's working fine now. :)

 

That’s good to know, have fun!

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