Smittyb Posted July 28, 2018 Share Posted July 28, 2018 So I'd like to think im not completely stupid, however I got my Shuriken today. charged the battery, finally got to plug it in and it sounds great....while in stand tuning I noticed that when I change either the model knob and selector switch or tuning knobs to something that isn't Standard it sounds terrible. Ok, I thought maybe it just needs some adjustments. Set up work bench, plugged it in and try to play around with the settings/tunings. First thing I notice if if drop the low E to D and play it, no change, however if I play high E there is a change.....? It seems that all of the strings are in reverse, confirmed by changing the A string and the B changes not A.... I've logged a support ticket for this but is there something im missing here a setting I've inadvertently set? All the standard tuning set ups play perfect its just the alternate tunings are completely out of whack. Attach a soundfile and pictures of the tunings in work bench before and after Test.m4a Quote Link to comment Share on other sites More sharing options...
SymphonicDischord Posted July 29, 2018 Share Posted July 29, 2018 Have you tried reflashing the firmware? Maybe something got goofed on the initial install. Quote Link to comment Share on other sites More sharing options...
Smittyb Posted July 29, 2018 Author Share Posted July 29, 2018 Haven't reflashed, tried updating it with the new version though, does it do a complete reinstall or just upgrade parts? If not will try reflash. Quote Link to comment Share on other sites More sharing options...
SymphonicDischord Posted July 29, 2018 Share Posted July 29, 2018 I believe it should do a full install, but if you already did an upgrade maybe it’s something to do with the hardware and wiring of the board and piezos. Quote Link to comment Share on other sites More sharing options...
Smittyb Posted July 29, 2018 Author Share Posted July 29, 2018 Exactly what I didn't want to hear.... Thanks for the replies though, guess its wait and see what Line 6 say. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted July 30, 2018 Share Posted July 30, 2018 Go to model "User III", toggle-1 for the one string Asian instrument. Which string is sounding? Quote Link to comment Share on other sites More sharing options...
Smittyb Posted July 31, 2018 Author Share Posted July 31, 2018 So I ended up taking it back to the store and they swapped it straight out for a new one. This one works perfectly :) Quote Link to comment Share on other sites More sharing options...
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