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danielbyrne12

HX EDIT issue with Saving Bypass states (HXFX)

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Disclaimer: I have a fully up to date HXFX and HX EDIT software. Have rebooted and restarted software many times. Brand new MacBook Pro. No dongles or usb hubs are being used. Usb c to usb b cable. Also I don't own any other HELIX family pedals. 

 

The issue I'm having is when connecting my HXFX to the edit software.

 

It will not save the Bypass state of a pedal when SAVING via EDIT software. (command s)

It will also not save different parameter values between Snapshots when saving via sofware.

Now If I change the Bypass state or Snapshot parameter values of a pedal via the software or hardware, and hit save on the hardware it self, it will save that.

 

The only thing (that I notice) the HX edit will actually save is what pedals I put in the chain, and preset parameter values. When using (command S).


My workaround is to just use the SAVE buttons on the pedal itself. 

Is anyone else experience this. 

 

 

 

 

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Yes, having the same problem with states occasionally not saving, especially footswitches designated as Controllers. Haven't tried Snapshots. Did you fill out a support ticket to report the problem.... that's the best way to get software bugs reported into the system.

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I thought that was normal behavior? Isn't it? 

 

I always save on the machine itself when using edit... I've never thought that "save" in the software is suppose to save on the machine at the same time so I have never tried. I thought the save functions on the software was just to save a copy of the patch to a file.

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I always use the save button on the editor, seems to work for the most part. I don't like editing presets on the hardware .... I'm nowhere near as fast and have to think more!

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Yes, when I updated my LT to 2.6. I use HX Edit exclusively. Snapshot parameter values inside my amp models will change values after I save them, leave the block and return. I have to correct the value and save again, seems to hold the correct value after the 2nd save? Pretty annoying when you have several parameters assigned.

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