Please ensure Javascript is enabled for purposes of website accessibility Jump to content

Helix won’t power all the way


chrispdyer7
 Share

Recommended Posts

I was playing a gig, and the unit suddenly looked like it does now in the pick.  The main screen is black, and the foot switch displays are just a solid color and no words.  I have tried to do a reset many times doing different approaches (9 & 10, 6 and 12), etc..  nothing happens and the computer never recognizes the unit.  I also tried without the usb cord.  Help!!!

Link to comment
Share on other sites

  • 1 year later...
  • 11 months later...
On 7/26/2021 at 2:53 AM, rhoneamv said:

Controls are non responsive, the helix is not even booting.

 


Yep, and my beer fridge has just stopped functioning. 

 

It’s an electronic device, and as such, these things are prone to failure.
 

If you Helix Rack has died, and you cannot resurrect it, raise a ticket with Customer Support.

 

Hope this helps/makes sense.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...