Jos_K 11 Posted September 10, 2018 Hello, This weekend the weirdest thing happened. The XLR output were connected to FOH and the 1/4" outputs were connected to a small mixer for my IEM's. During soundcheck the right channel appeared to be about 6dB softer than the left channel on both the 1/4"outputs and the XLR's. When I unplugged the XLR's everything was back to normal for both outputs. Unplugging the XLR's on the FOH side also fixed the problem. I rebooted Helix without success. Changing channels or swapping cables made no difference. After 10 minutes all of a sudden everything was back to normal and I played the whole gig without issues. Last week I played a gig with two L2's in stead of IEM's and I had the same problem, but I thought that one of the L2's was defective, so I played mono on stage. The soundguy (a very experienced and capable technician) complemented me on my sound, so I guess during the gig there were no issues. Anyone ever experienced this? Quote Share this post Link to post Share on other sites
MusicLaw 199 Posted September 11, 2018 Have not encountered this. My first thought would be to investigate each of your Presets and Snapshots for any occurrence of a level change in any Block in the signal Chain including the Output Blocks. This would rule out any Preset or Snapshot configuration issue. The next thought would be to do the Power On Press and Hold FS 10 & 11 button combination to rebuild your Presets for the current firmware in your Helix. See: HelixHelp.com > Tips > Reset Options. Quote Share this post Link to post Share on other sites
