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POD 500X HD Horrible Sounding

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Got a PD 500XHD.  Was working great - no complaints.  All of a sudden, I heard a pop, and everything sounds "trebly".  Patches that sounded great are crap now.  I downloaded the last patches.  My unit got out of sync one day (when your PC HDEdit is running but board is off).  I've done this before so I know what to do.  When I downloaded my latest save on the Open Bundle option, it didn't want to load.  Once I loaded it, now all the tones seems "way off".  Tested through 2 guitars, earphones, speakers, different connections - all the same.  Am I missing something?

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