TonyHay Posted October 14, 2018 Share Posted October 14, 2018 It arrived yesterday, was all good, but today it has been repeatedly freezing. When it freezes I still get sound, but no buttons or footswitches do anything at all. Unless I reboot, which obviously won’t be good enough on a gig, Anyone else experiencing this? 1 Quote Link to comment Share on other sites More sharing options...
soundog Posted October 14, 2018 Share Posted October 14, 2018 There are numerous reports of the HX Effects doing this (including mine) on the forums. I hope the Stomp doesn't have the same issue..... Quote Link to comment Share on other sites More sharing options...
phil_m Posted October 14, 2018 Share Posted October 14, 2018 I'd try doing a factory reset. Hold down all three footswitches while powering up, and that will do a full reset. Quote Link to comment Share on other sites More sharing options...
ShayLevy Posted October 15, 2018 Share Posted October 15, 2018 I encountered the same behavior with my HXFX, I opened a ticket. Line 6 support replied that this is a bug in the 2.6 firmware and that the upcoming firmware update (2.7) should take care of it. It should be released in a few days. Quote Link to comment Share on other sites More sharing options...
TonyHay Posted October 15, 2018 Author Share Posted October 15, 2018 7 hours ago, ShayLevy said: I encountered the same behavior with my HXFX, I opened a ticket. Line 6 support replied that this is a bug in the 2.6 firmware and that the upcoming firmware update (2.7) should take care of it. It should be released in a few days. This is sort of what I was hoping. Thanks. I have opened a support ticket in the meantime,. Quote Link to comment Share on other sites More sharing options...
TonyHay Posted October 15, 2018 Author Share Posted October 15, 2018 19 hours ago, phil_m said: I'd try doing a factory reset. Hold down all three footswitches while powering up, and that will do a full reset. Thanks, will do this if 2.70 doesn't cure it. Fingers crossed. Quote Link to comment Share on other sites More sharing options...
bobscribbly Posted November 8, 2018 Share Posted November 8, 2018 Had mine for about a week and its doing the same as yours, upgraded to 2.7 - factory rest.... no improvement. Is there an actual fix for this or did I buy a paperweight? Quote Link to comment Share on other sites More sharing options...
ISO-K Posted July 29, 2019 Share Posted July 29, 2019 I have same problem with 2.80. Tried editing manually to avoid usb related problems. I had this issue already with firmware 2.71 and tried firmware update both with mac and PC to isolate the problem. After last freeze HX doesn't even boot... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.