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TonyHay

HX Stomp repeatedly freezing

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It arrived yesterday, was all good, but today it has been repeatedly freezing.    When it freezes I still get sound, but no buttons or footswitches do anything at all.  Unless I reboot, which obviously won’t be good enough on a gig,  

 

Anyone else experiencing this?   

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There are numerous reports of the HX Effects doing this (including mine) on the forums. I hope the Stomp doesn't have the same issue.....

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I'd try doing a factory reset. Hold down all three footswitches while powering up, and that will do a full reset.

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I encountered the same behavior with my HXFX, I opened a ticket. Line 6 support replied that this is a bug in the 2.6 firmware and that the upcoming firmware update (2.7) should take care of it. It should be released in a few days. 

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7 hours ago, ShayLevy said:

I encountered the same behavior with my HXFX, I opened a ticket. Line 6 support replied that this is a bug in the 2.6 firmware and that the upcoming firmware update (2.7) should take care of it. It should be released in a few days. 

This is sort of what I was hoping.  Thanks. I have opened a support ticket in the meantime,. 

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19 hours ago, phil_m said:

I'd try doing a factory reset. Hold down all three footswitches while powering up, and that will do a full reset.

Thanks, will do this if 2.70 doesn't cure it.  Fingers crossed.

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Had mine for about a week and its doing the same as yours, upgraded to 2.7 - factory rest.... no improvement. Is there an actual fix for this or did I buy a paperweight?

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I have same problem with 2.80. Tried editing manually to avoid usb related problems. I had this issue already with firmware 2.71 and tried firmware update both with mac and PC to isolate the problem. After last freeze HX doesn't even boot...

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