DanyPage Posted November 20, 2018 Share Posted November 20, 2018 Hi, first, excuse my language. I'm french. So, thanks Google translator! I bought a HELIX floor two weeks ago. I downloaded and installed HX Edit 2.7 My questions: does this mean that I updated the firmware by installing HX Edit 2.7. If not, how to update the firmware? Thanks for your help. Very appreciate Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 20, 2018 Share Posted November 20, 2018 No - installing HX Edit does not update the firmware. However, the HX Edit installation package that you downloaded included a program called Line 6 Updater. You need to run that, with Helix connected via USB, to update the firmware. Quote Link to comment Share on other sites More sharing options...
DanyPage Posted November 21, 2018 Author Share Posted November 21, 2018 9 hours ago, silverhead said: No - installing HX Edit does not update the firmware. However, the HX Edit installation package that you downloaded included a program called Line 6 Updater. You need to run that, with Helix connected via USB, to update the firmware. Thank you so much sylverhead. Very simple when it is well explained . Everything is done, my firmware is up to date. Also, the problems I had with several downloaded presets that were not working, well, everything is fixed now Thank you very much!! Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 21, 2018 Share Posted November 21, 2018 You're welcome. Glad you got it all sorted out. Quote Link to comment Share on other sites More sharing options...
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