johnbeamon Posted November 20, 2018 Share Posted November 20, 2018 Bought a JTV 59 online, missing the "Rhythm/Lead" cream-colored ring around the toggle. That apparently has the threads that keep the toggle attached as well, because it's loose in the compartment. How can I get a replacement? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 20, 2018 Share Posted November 20, 2018 Log a Support Ticket in your account, they'll take care of it. Quote Link to comment Share on other sites More sharing options...
johnbeamon Posted November 20, 2018 Author Share Posted November 20, 2018 Okay, as a first-time support customer, where does one make a "ticket" here? Never mind, I found my way there. THIS should be more prominently linked somewhere. https://line6.com/support/tickets/ 1 Quote Link to comment Share on other sites More sharing options...
davidb7170 Posted November 21, 2018 Share Posted November 21, 2018 Looks like you are missing the nut for the switch, but the 59 does not come with a rhythm/lead ring. I remember when I got my 59 that there were those who added them, but they had to do some modifications to make them fit right. This was back around 2011. Don't recall what they had to do. You can find find them from 3rd party sellers. Dave 1 Quote Link to comment Share on other sites More sharing options...
johnbeamon Posted November 21, 2018 Author Share Posted November 21, 2018 Line 6 support already agreed to send me a replacement nut. I wasn't sure whether there was a surface mounted ring or not. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 21, 2018 Share Posted November 21, 2018 Nut and metal ring. Quote Link to comment Share on other sites More sharing options...
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