carter822 Posted November 30, 2018 Share Posted November 30, 2018 I just purchased a jtv 59. I plugged into computer, but workbench hd isn't seeing the guitar. Am I missing something here, what is next move? Thank you Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 30, 2018 Share Posted November 30, 2018 Do you have the interface device and cable? If so, the manual has directions on connecting, and the Knowledge Base has additional tips if the interface LED's don't go green. 1 Quote Link to comment Share on other sites More sharing options...
Thark Posted December 31, 2018 Share Posted December 31, 2018 I found rather early on that you need 1) the interface VDI/ethernet cable plugged in 2) a regular guitar cable plugged in and 3) a charged battery in the guitar. If any one of these is missing ... no connection. 1 Quote Link to comment Share on other sites More sharing options...
arislaf Posted January 14, 2019 Share Posted January 14, 2019 Or if your guitar is on an older version than 2.0, you need to update it. Quote Link to comment Share on other sites More sharing options...
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