shanecgriffo Posted December 9, 2018 Share Posted December 9, 2018 posted this in bugs but thought someone here may have an idea about what is wrong- i just bought an IR and tried to import but edit is saying all ir slots are empty (the helix is fully loaded with ir’s tho!) and i cant access the import button- it is just greyed out ..helix v2.60 Quote Link to comment Share on other sites More sharing options...
shanecgriffo Posted December 9, 2018 Author Share Posted December 9, 2018 actually my bad.. i had to select a slot to see the import button highlighted.. was able to import, but ir’s still show as empty in the hx edit Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 9, 2018 Share Posted December 9, 2018 You need to update HX Edit. Quote Link to comment Share on other sites More sharing options...
codamedia Posted December 9, 2018 Share Posted December 9, 2018 10 hours ago, shanecgriffo said: i just bought an IR and tried to import but edit is saying all ir slots are empty (the helix is fully loaded with ir’s tho!) and i cant access the import button- it is just greyed out ..helix v2.60 Make sure your HELIX and HX EDIT are running the same versions to avoid any incompatibilities. Quote Link to comment Share on other sites More sharing options...
Tofzegrit Posted December 12, 2018 Share Posted December 12, 2018 Hello All Both of mine (firmeware and HX Edit) are 2.7 ans I have the same issues. On HX Display: All slots in grey <EMPTY> On Pedalboard: IR is available as parameter with the right set up regarding the Patchsound When I try to Import, the name is dysplayed in the list but looks like "desactivated", and no way for "saving" it in the list, it goes away when stop/re-start HX edit... Cheers Tof Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 12, 2018 Share Posted December 12, 2018 1 minute ago, Tofzegrit said: Hello All Both of mine (firmeware and HX Edit) are 2.7 ans I have the same issues. On HX Display: All slots in grey <EMPTY> On Pedalboard: IR is available as parameter with the right set up regarding the Patchsound When I try to Import, the name is dysplayed in the list but looks like "desactivated", and no way for "saving" it in the list, it goes away when stop/re-start HX edit... Cheers Tof Double-check that you're running the newest version of HX Edit. Every time I've seen this mentioned here, it's been because the person was using the wrong version of HX Edit. Note that on the HX Edit display, the number at the bottom represent the firmware version of the Helix, not the HX Edit version. 2 Quote Link to comment Share on other sites More sharing options...
codamedia Posted December 12, 2018 Share Posted December 12, 2018 4 hours ago, phil_m said: Edit. Note that on the HX Edit display, the number at the bottom represent the firmware version of the Helix, not the HX Edit version. Just to add... in order to see which HX Edit version you are actually using, you can open it and choose "Help > About HX Edit"... the version is listed there. 1 Quote Link to comment Share on other sites More sharing options...
Tofzegrit Posted December 13, 2018 Share Posted December 13, 2018 Thank you Phill I've been confused with the the HX Edit Display.... Bizarre... I'had done the last update for the whole gear and was sure my Edit 2.7 was running. Thanks again Tof Quote Link to comment Share on other sites More sharing options...
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