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BexDad

Workbench won't sync with my JTV 69

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I've been using Workbench for some years now but I had a computer meltdown and got a new computer with windows 7 Professional on it. I loaded Monkey, Workbench, USB interface and all updates and drivers. The program seems to see the Variax in that when I move the goggle switch on the guitar it changes on the computer in realtime. The problem is that Workbench isn't seeing any of the presets on the guitar. It just shows all of the pickups as "Bridge Position" and all at the same volume. I had loaded some custom tunings that I've been using for years and it isn't seeing them either. It seems to be a midi driver issue but I updated those and then removed and updated them again. Is there a specific driver that I need?

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Are you sure you're using the correct version of Workbench? If you're running firmware 2.0 or higher on your JTV, only Workbench HD will work.

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I've tried both and they both behave exactly the same unfortunately. I've noticed that when I go into configure, and click add, that when it shows me the Midi in Midi out part, It doesn't appear to be all there. one of them shows "wavable synth" and the other is blank. If I click the arrow and expand, it's still blank. It looks like some kind of driver is missing but I've updated all of the drivers to the latest versions also.

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What are you using as your VDI interface?

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That I'm not sure....Is there one that is more compatible with the Workbench connectivity?

 

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1 hour ago, BexDad said:

That I'm not sure....Is there one that is more compatible with the Workbench connectivity?

 

 

What I was trying get at is whether you're using the little VDI to USB dongle or if you're using something like the HD500 or Helix.

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Oh I see what you mean...I run the USB to that plastic interface box (clear plastic with the lights in it) and the cable goes from that to the variax. I've had trouble getting it to connect a few times but never this bad.

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11 minutes ago, BexDad said:

Oh I see what you mean...I run the USB to that plastic interface box (clear plastic with the lights in it) and the cable goes from that to the variax. I've had trouble getting it to connect a few times but never this bad.

 

Do you have a 1/4" cable connected to the Variax? The VDI doesn't provide power, and the guitar won't power up without a 1/4" cable connected.

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Yes, I have the 1/4" plugged in and the battery is fully charged.

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" Yes, I have the 1/4" plugged in and the battery is fully charged. "--- is the 1/4" plug a TRS, like  headphone adapter?

Do you hear an internal switch click when you plug it in?

 

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It's a standard instrument cable not tip ring sleeve. I was thinking it could be the cable going from the interface box to the guitar...but since it happened the second I got this new computer that seems like a pretty big coincidence and I figured it was the computer or the software.

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It's also the TRS.

Guitars with active circuitry work best when using TRS ends. Been like that since at least the mid 1970's.

Became the sort of de-facto standard since then. 

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I thought a standard instrument cable was tip sleeve...Anyway, It's the same 1/4" cable I've always used while linking variax to the workbench and it always worked till now. It feels like a driver problem.

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"I thought a standard instrument cable was tip sleeve"--- Yes. 

But for active circuit guitars, TRS is the norm. 

 

Yes, more than likely a Driver thing as well. Both LED's need to be green on the VDI-to-USB interface device during the process. 

 

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I hooked it back up and both lights are green. I used a trs cable this time, but it's still doing the same thing. Workbench sees the variax, responds to it if you move the toggle switch, but all pickup models and levels are the same, ie all spank middle and all lester bridge etc.

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Toggle from the guitar or using the virtual on the app?

 

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Okay I tried it and it will switch models and I can hear that it is switching pickup positions but it is still just showing the middle pickup with the same 0dB volume and level.

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