Jump to content
hxivan2018

WorkBench does not detect standard variax, help me please!

Recommended Posts

 

Hello Friends, I just bought this Guitar from a friend, but I tried to connect it by means of the original interface of the own brand, and try to install the usb driver of the interface first> install the line 6 monkey last version> after this it suggests me that I must install the hd workbench which is installed. It should be noted that I have the guitar with the full battery charge, connected with a 1/4 cable to my amplifier, and connected to the interface with a network cable with the knob on one of the guitar models but I see that the light is red this is normal ?, since the interface lights both green LEDs there is both an input and output signal to the PC. Line 6 monkey tells me that everything is already installed but I see that it does not work out that I am detecting the variax since it only shows USB INTERFACE and in the WB it does not detect it, is there anything I have omitted? Or did I do wrong ?, Attached photos of the details, I hope you can help me and thank you very much.

pantalla 1.PNG

pantalla 2.PNG

pantalla 3.PNG

pantalla 4.jpg

Share this post


Link to post
Share on other sites
Hi, yesterday I tried Cat5 and today I did it again with Cat 5e but there was no improvement in anything.

 

Share this post


Link to post
Share on other sites

Double check the downloads page to be certain that the Monkey, Workbench HD

and computer operation system software are all correct for each other. 

 

Share this post


Link to post
Share on other sites

- Connect as you normally would for an update.

- Insert the battery into the battery compartment.

- Insert a TRS tip 1/4" headphone adapter into the 1/4" jack.

- Both LED's on the interface should be green.

- Proceed with Monkey or Workbench HD.

 

  • Like 1

Share this post


Link to post
Share on other sites

I got this problem sometimes on mY variax Standard

 

What I did is put the part of the rj45 cable on the guitar deeper inside and hold it full inside and rescan Workbench

Sometimes the little cap of the guitar put a little bit the cable out

it seem stupid , but that's happend sometimes

 

Share this post


Link to post
Share on other sites

Seems this issue is not yet resolved. I have  just raised a support ticket 389324 with Line 6. I'll post here results if a successful resolution.

Richard

Share this post


Link to post
Share on other sites

Just viewed the ticket,...

Variax 700 Electric uses original Workbench.

Variax 700 Electric won't work with Workbench HD, they are not compatible.

Workbench HD is for JTV, Standard and Shuriken guitar, and not for original Variax.

 

Don't plug in the XPS into the set-up. What is your computer OS?

 

 

Share this post


Link to post
Share on other sites

If all else fails, contact Mark Wright at Mark Wright Music in Northampton. Used to be my opposite number

at Line 6 Rugby, when we had a location there.

Share this post


Link to post
Share on other sites
On 9/21/2020 at 5:57 PM, psarkissian said:

- Connect as you normally would for an update.

- Insert the battery into the battery compartment.

- Insert a TRS tip 1/4" headphone adapter into the 1/4" jack.

- Both LED's on the interface should be green.

- Proceed with Monkey or Workbench HD.

 

I've been searchin' for a way to access to  my V700.. for months.

Doesn't work through HELIX doesn't work through POD HD 500, everything has been checked like softwares and drivers updates, reinstalled, changing OS and/or Computer, or whatever...
I finally had to purchase a VDI USB Interface... that doesn't detect the V700... until I tried this strange procedure ?§?§?

Miracle !

How can you explain this?

Share this post


Link to post
Share on other sites

700 electric is pre HD so that would be a problem.

And unplug any USB hubs when updating or using Workbench.

And remember, Workbench HD doesn't work with original Variax like the 700.

 

 

Share this post


Link to post
Share on other sites

I've made everything but the workbench don't recognize my variax. All the lights are green, battery is good but no connection!

 

Any tips?

Share this post


Link to post
Share on other sites
16 hours ago, psarkissian said:

Make certain there are no USB hubs plugged in.

 

Still not working. No hubs plugged in. Line 6 Monkey recognizes the usb interface, lights are green but the workbench doesn't connect.

I'm using a Mac OS 10.14.6 (MOJAVE).

Share this post


Link to post
Share on other sites

Sounding more and more like a main board or jack assembly issue.

Register your guitar in your Line 6 account, then log a Support ticket, it may need servicing.

 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...