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How to download updates for a used product?


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20 hours ago, asguitar0 said:

I bought a used podhd500 about 6 months ago and have no details other than the 'PN' and 'SN' codes, wondering how I can download updates etc. without the information?


No details "other than" the PN and SN codes? That's all you need! If you have those, you are good to go!


You don't need a receipt, original sales date, where bought from, or anything like that. There is an option to choose "bought used" in the drop menu when registering a product... at least there used to be. 


IME: The previous owner has to remove the product from their account if they have it registered before you can register. If the owner cannot/will not do this, contact LINE6 for help. 


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