jtczinck Posted January 22, 2019 Share Posted January 22, 2019 Hey guys, Bought a pack of IR's from Ownhammer for my Helix LT and have been LOVING them! I want to load one of them into my stomp but it keeps coming up with an error code. They're .hir files...will they not work in a stomp? Quote Link to comment Share on other sites More sharing options...
phil_m Posted January 23, 2019 Share Posted January 23, 2019 Make sure you’re running the latest version of HX Edit. Quote Link to comment Share on other sites More sharing options...
jtczinck Posted January 23, 2019 Author Share Posted January 23, 2019 Stomp and HX Edit are both updated to the latest firmwares Quote Link to comment Share on other sites More sharing options...
phil_m Posted January 23, 2019 Share Posted January 23, 2019 9 minutes ago, jtczinck said: Stomp and HX Edit are both updated to the latest firmwares Not to be annoying about it, but double check... Every time I've seen this error, it's been because the person was using an outdated version of Edit. Note that the number that shows up on the bottom of the screen in Edit is the firmware version on the connected unit, not the version of Edit. For that you have to look at Help>About. EDIT: I just noticed you said .hir files... Is your Stomp registered to your account? It has to be in order for you to use files you bought from the Marketplace. Also, make sure you're signed into your Line 6 account on HX Edit. Quote Link to comment Share on other sites More sharing options...
jtczinck Posted January 23, 2019 Author Share Posted January 23, 2019 Both are confirmed updated. And yes, I'm signed into my Line 6 account in HX Edit. Quote Link to comment Share on other sites More sharing options...
phil_m Posted January 23, 2019 Share Posted January 23, 2019 Just now, jtczinck said: Both are confirmed updated. And yes, I'm signed into my Line 6 account in HX Edit. Your Stomp is registered to your account? Quote Link to comment Share on other sites More sharing options...
jtczinck Posted January 23, 2019 Author Share Posted January 23, 2019 11 minutes ago, phil_m said: Your Stomp is registered to your account? Helix is...stomp isn't yet. Will try that! Thanks. Quote Link to comment Share on other sites More sharing options...
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