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New G10 Owner - Sleep Mode Issue


GregoryNRoberts
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Good afternoon. I understand you're all busy at NAMM - wish I was there. Perhaps Nashville in July.

 

I purchased a G10 system recently and it works great except for one small problem. When it goes into sleep mode, I cannot get it to wake up.

 

In order to do so, I need to unplug the transmitter from the guitar and plug it back in again.

 

I was under the impression from the manual that it should wake itself as soon as I start playing, but that doesn't happen.

 

Any ideas or fixes? Using it on a Fender Strat and  a Martin acoustic.

 

Thanks

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  • 5 weeks later...

Hi Gregory, 

 

Have you updated both the G10 Transmitter and Receiver? The G10 transmitter should wake up within a second of playing. 

 

Please download the Line 6 updater and perform a firmware update if you haven't done so. With the G10 transmitter docked in the receiver, plug into your computer via usb and update: https://line6.com/software/index.html 

 

Let us know if you have any questions.

 

Thanks!!

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