bilbosmeggins 1 Posted December 4, 2013 I'm trying to download tones from Customtone using my Mac. I can download the files no problem, although they are tiny in size, is 8kb correct? When I go to the HD Edit program and try to select the files I cannot because they are greyed out. Any suggestions? Quote Share this post Link to post Share on other sites
ext1jdh 18 Posted December 4, 2013 You've dragged the file to your setlist, or selected the place ypu want that patch in your setlist then double clicked the file? Is the patch the correct one for your unit? Quote Share this post Link to post Share on other sites
bilbosmeggins 1 Posted December 4, 2013 Yes to all. I can locate the file, and I've got a space in the user presets in mind. And I was mindful to specify HD500X compatible files only. And the file just sits there greyed out. Quote Share this post Link to post Share on other sites
bilbosmeggins 1 Posted December 4, 2013 Update. I have got it sorted now. I hadn't realised that you drag it all the way to the setlist. I thought the double clicking should do it. Thank you. :) Quote Share this post Link to post Share on other sites
ext1jdh 18 Posted December 5, 2013 yeah it's not the most intuitive application out there. It does the job though Quote Share this post Link to post Share on other sites
Davlov_Pogs 0 Posted August 2, 2014 I'm having the same problem. Running Mavericks, and unable to upload any custom tone preset into the PODHD500X Edit. No drag and drop, no ability to select the files once download using the Open menu... The files are in .i6t format, which I've already realized is the incorrect format, yet from what I've read once dragged into the setlist, it should automatically convert. But I can't drag and have it upload. Please help. Quote Share this post Link to post Share on other sites
