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Bass and headphone sound problems, help me!

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Hello, 

 

I have a couple of problems with a brand new hx stomp. 2.71 firmware with an active/passive bass. I have two problems :

 

1. Headphone output is generally too low, even with the volume at max. I'm using 32ohm phone, there is optimization for another impedance? 

 

2. The bass sound is distorted even if I have an empty chain or analog bypass!! There is a lot of distortion in mid and low frequencies content even with passive or active basses (connected to the main L input). 

 

Can you help me? 

 

Best regards, 

 

Bye

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I don't think your headphone involved.. i'm using à 250ohm on my Helix Floor and I have no problem...

 

It seems that  the stomp doesn't have any Aux IN

Did you try to reduce your input value on the global settings page? -> choose "line" (instead of "inst") with powerfull active basses

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Hello enjalt.

 

Eh, 250ohm is high a lot (respect my 32), maybe the headphones out need headphones at higher impedance.

 

I've tried Ins+Outs setting to both inst/line: with 'line' option there is more volume but the distortion is the same as 'inst'. Seems there is clip steadily...there is a way to verify that?

 

Many thanks, bye

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I Don’t think so for the  headphone output, cause i use some IEM sometimes (20ohm) And It Works too 

(i have to push higher the knob with the 250ohm headphone...normal)

 

Did you try on the  global settings to put on « guitar in pad » (for the distorsion problem)?

 

I play Bass too on my Helix... a question that may seem stupid but if it's an active bass, have you check the batteries. It can explain the distorsion and low volume

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There is no guitar in pad option. I have a pedalboard aside the hx stomp and all works well... Issue is not the bass... 

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