Lumpy96 Posted March 15, 2019 Share Posted March 15, 2019 So I just recently bought this and tonight for some reason I have no volume whatsoever UNLESS I physically touch the master volume knob...I have no idea what's happening please help! Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted March 15, 2019 Share Posted March 15, 2019 14 hours ago, Lumpy96 said: So I just recently bought this and tonight for some reason I have no volume whatsoever UNLESS I physically touch the master volume knob...I have no idea what's happening please help! I'm just guessing, but I see two possibilities: 1) It's a "feature" that prevents you from blasting yourself into next week if the master volume inadvertantly gets cranked while the amp is turned off. or 2) You've got a busted unit. See if manual says anything regarding master volume function, and act accordingly... if not, then open a support ticket or take it back and get a new one. Quote Link to comment Share on other sites More sharing options...
pjmacaz Posted April 20, 2019 Share Posted April 20, 2019 Sorry to hear your problem. If "crusinon2 is correct with option 1, I found no such feature for my device.. I purchased a PODHD500X and after 3 months of fighting with the house techs. I tried to duplicate the problem as you described with added issues. On mine, sometimes there was no volume depending on how i entered the bank and channel. If I touched the Volume knob, the Volume would drop or sometimes return to 100%, If I changed any setting and returned to the channel i could restore the tone at full volume. With detail instructions to duplicate the problem, I sent it back to line 6. The problem was resolved after repair techs had to send it through two departments for troubleshooting. They did not respond with corrective actions. I suggest you call the manufacturer, detail the problem and steps to duplicate the problem. Ask them for their position and then send it if it is under warranty. I understand the frustration for the time without your equipment. It goes with the modern technical times. l hope you can get it taken care of. Quote Link to comment Share on other sites More sharing options...
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