ejsBB Posted April 12, 2019 Share Posted April 12, 2019 I have just bought a new helix lt. Is the preset knob supposed to click like the joystick? I sometimes have to push it 3 or 4 times to get it to work. When i push the joy stick, it is set up off the helix and works with 1 push. The preset knob sits right down on the helix and I need to push multiple times to get it to change the lcd. There is no click when I push it, it seems like it is set too low to work properly? Are both knobs supposed to be set at the same height? It seems like something is not quite right with my preset knob! Thanks Much!! Quote Link to comment Share on other sites More sharing options...
jonandtice Posted April 12, 2019 Share Posted April 12, 2019 Sounds like it is broken. Pushing it should feel the same as the joystick. Quote Link to comment Share on other sites More sharing options...
ziggy-stardust Posted February 12, 2022 Share Posted February 12, 2022 Where can I purchase the replacement preset knob for a helix lt? Do you know what the part number is? Quote Link to comment Share on other sites More sharing options...
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