anthdidj Posted April 22, 2019 Share Posted April 22, 2019 I bought a line 6 helix stomp hx about 2 months ago and have been encountering some issues with the capacitive touch functionality. The touch seems to be activated sometimes randomly (maybe once or twice during a 30 minute session with the unit). It comes up with the assign footswitch message without me touching the unit. Anyone else had/have this problem? It's not the end of the world as I can just disable this function but still abit annoying. Quote Link to comment Share on other sites More sharing options...
gunpointmetal Posted April 22, 2019 Share Posted April 22, 2019 Mine Floor does that occasionally, and sometimes it will trigger if my socked foot is within a few inches of a switch. Honestly almost seems ambient-humidity-dependent. I just turn it off before I pack up before a show and it's never caused an issue. Quote Link to comment Share on other sites More sharing options...
codamedia Posted April 22, 2019 Share Posted April 22, 2019 On both my LT and the HX Effects I owned prior I turn "Touch Select" OFF in the global menu for normal use. I turn it on when I plan on spending some time programming the unit because it certainly has it's benefits... but I fail to see any benefit to leaving it on during rehearsals or gigs so I keep it off to avoid any surprises. I don't see this as a fault of the unit in any way... it's merely a side effect of a very "sensitive" feature & It's very easy to turn on/off. Quote Link to comment Share on other sites More sharing options...
foxmeister Posted April 23, 2019 Share Posted April 23, 2019 It is a fault - my Stomp had the same issue on the left most button only. I sent in in for repair under warranty and it was fixed and hasn't happened again. Quote Link to comment Share on other sites More sharing options...
anthdidj Posted April 24, 2019 Author Share Posted April 24, 2019 thank you for the responses. I will contact line 6 and see what they say. Quote Link to comment Share on other sites More sharing options...
anthdidj Posted April 26, 2019 Author Share Posted April 26, 2019 how do I turn it off aswell? I am in the footswitches menu of global settings and the options are stomp select, fs3 function, fs4 function and fs5 function. Stomp select I can only choose between touch, press and both. If I select press the issue still happens. Quote Link to comment Share on other sites More sharing options...
wilkinsi Posted April 26, 2019 Share Posted April 26, 2019 Preferences > Footswitches > Touch Select. At least, that is how I woul;d do it on a Helix Floor or Rack. I am not familiat with Helix Stomp. Quote Link to comment Share on other sites More sharing options...
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