matsbror Posted May 15, 2019 Share Posted May 15, 2019 I have a Surface book with Windows 10 (64bit) and I am not able to install the drivers for UX1. The installer claims the drivers are installed, but they are not. When trying to manually install the inf-file, the error message is: "The folder you specified doesn't contain a compatible software driver for your device." Any help is appreciated. Quote Link to comment Share on other sites More sharing options...
Gaz_Ham Posted May 18, 2019 Share Posted May 18, 2019 You could try uninstalling it all and starting again with manual downloads of the latest drivers from line6.com. Quote Link to comment Share on other sites More sharing options...
matsbror Posted May 19, 2019 Author Share Posted May 19, 2019 Thanks @Gaz_Ham, I have of course tried that in different ways. I have verified that the issue is hardware related as it works on another (older) laptop I have that runs Windows 10. So, the question now becomes, how can I enable the UX1 to use on a Surface book? Quote Link to comment Share on other sites More sharing options...
Gaz_Ham Posted May 19, 2019 Share Posted May 19, 2019 My last idea would be to install in compatibility mode with Windows 7. So unless any more experienced members can chime in, it might have to be a support ticket with line6 directly. From what i see, for whatever reason, some just can't get it working on Windows 10. I personally just keep my machine Windows 7, the drivers are pretty stable. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.