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Helix control of tone knob on Variax (or lack thereof)

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The Helix control over the tone knob of the JTV Variax is flawed. I have a patch with 3 snapshots that, among other things, control the tone knob. The first two are acoustic where I have lowered the tone knob in each, the third one is an electric with the tone knob up full. When I go from one of the acoustic snapshots to the electric, the tone knob does not go full. It apparently stays in the position the it was in for the acoustics. I can only turn it up using the knob on the JTV. Using HX Edit won't have any effect. I haven't totally played with this yet but so far this is my experience. Anyone else notice this issue?

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