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I use pod farm 2 and every time I try and log on to line 6 monkey to check for updates I get a popup that reads: 

 

Login Failed

Make sure you are connected to the internet

 

Reason: (Code 800038C6) unknown service error occurred.

 

Even though I am connected to the internet just fine.  Not sure what the problem is or what to do. 

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What type of Internet connection are you using? Satellite connections are known to be problematic.

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Have you followed Monkey's advice re: temporarily disabling some other software items on your computer?

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If you haven't already done so, I suggest you open a support ticket to work directly with Line 6 on this.

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Hi there

I have just installed my line 6 POD Studio UX2

Upon opening the software it asks me to "simply run the monkey to authorise your UX2 and restart POD Farm2.

I created the account.

But now the issues start. When i click login i get the following error

Login Failed

Make sure you are connected to the internet

Reason: (Code800038C6) Unknown server error occured

 

I can assure you i have a stable internet connection, have allowed pop ups, disables firewall and antivirus and spyware.

 

 

Please help URGENTLY!

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 I've just reinstalled Line 6 Monkey and it worked out. I guess the problem is that we were using old versions of Line 6 Monkey Software. I hope this would help you.

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