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Can't start a support ticket because Line6 lost my info

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I've tried going the route of starting a support ticket for the problem I'm having with my PODX3 Live. I registered my PODX3 when I bought it about 10 years ago but that information is no longer in my Line6 account. I don't know where to get the serial number to register it again. Is it on the PODX3 its self or did it come on a card in the box? I can't remember.

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