ottovonotto Posted June 13, 2019 Share Posted June 13, 2019 I just picked up a used Variax Standard. Works great except I when I plug it into the variax (ethernet) connection on my helix. I get no power from the Helix to the Variax Standard. I also have a JTV-69 and that Powers up ok. Is it possible that my variax connector is defective? I cannot get it to show in Line 6 Monkey, but I can see it in workbench (which is odd). Anyone else ever see this? If so, what did you do? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted June 13, 2019 Share Posted June 13, 2019 Not connecting through VDI,... sounds like it needs servicing. Could be the connector. Log a support ticket with Line 6. Would have to be checked out by an authorized service center who knows the product. Quote Link to comment Share on other sites More sharing options...
Punkyboy Posted June 14, 2019 Share Posted June 14, 2019 Are yours Input settings on "Variax" or "Guitar" You need at least "Variax inputs on the Helix Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted June 14, 2019 Share Posted June 14, 2019 On 6/12/2019 at 9:57 PM, ottovonotto said: I just picked up a used Variax Standard. Works great except I when I plug it into the variax (ethernet) connection on my helix. I get no power from the Helix to the Variax Standard. I also have a JTV-69 and that Powers up ok. Is it possible that my variax connector is defective? I cannot get it to show in Line 6 Monkey, but I can see it in workbench (which is odd). Anyone else ever see this? If so, what did you do? If Helix powers up one Variax normally but not the other, that effectively rules out the Helix or any settings thereon, as the source of the problem. Whatever the problem is, it's in the guitar. Service ticket time... Quote Link to comment Share on other sites More sharing options...
SteveFrance Posted June 27, 2019 Share Posted June 27, 2019 On 6/14/2019 at 1:00 PM, Punkyboy said: Are yours Input settings on "Variax" or "Guitar" You need at least "Variax inputs on the Helix It works with the Input parameter turn on the "multi" entry too. I assume his presets are OK 'cause they are working with his other Variax..... Quote Link to comment Share on other sites More sharing options...
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