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ScottMcClain

How long should the update process take?

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I started the update over an hour and a half ago. The progress bar is showing at right around 50% and hasn't moved. This seems a bit long? Do I have a problem?

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I'd say something's wrong... I won't pretend that I know what to do about it, but mine took about 15 minutes, give or take.

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6 hours ago, ScottMcClain said:

I started the update over an hour and a half ago. The progress bar is showing at right around 50% and hasn't moved. This seems a bit long? Do I have a problem?

 

Take a look at this topic. Several people have found solutions to halted upgrades here. Also, try the simple solution first, if your Updater dialog box is displaying an "OK" box just click it.

 

 

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In my case i got a boot failure.... anyway... switched off helix (after 30min no progress) switched on by holding footswitch 6 and 12 to enter the update mode... then it worked.. update successfull

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Happy to know that it was not just me. But I did the same thing as manix1979 and it completed in about 10 minutes after doing the same procedure. But I must admit that since this was a firmware update I was afraid that stopping the process would completely disable the Helix. Thank God it worked!

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Had to click the OK button twice during the 10 minutes it took to update my Helix from 2.71 to 2.8 so I feel it went very well.

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rumours have it around half an hour with no user errors. 

with DFU errors 2-3 hours to days. 

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I have the floor unit and I just followed the advice from Manix1979 - worked beautifully. Thanks Manix1979

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