jimmydominy Posted July 19, 2019 Share Posted July 19, 2019 So...in the midst of trying to install my update, I got the expected “Boot Failure” prompt. After hitting “OK”, as directed, I got an abort/failure prompt on my computer. So, I tried to start the process over while my LT is still showing the boot failure screen...and now my computer keeps saying “Reconnect-Connection Interrupted”. Tried 2 different USB cords and every USB port and get the same result.....I’m scared. Quote Link to comment Share on other sites More sharing options...
Peter Posted July 19, 2019 Share Posted July 19, 2019 Try to reinstall the drivers or the complete Helix2.8 package. For me this helped. Windows lost the drivers during the update process (I don't know why) and the update stucked at 50%. After this I had the boot failure screen and no connection to the Helix. But the reinstall helped and I could finish the update. Quote Link to comment Share on other sites More sharing options...
rpossum Posted July 20, 2019 Share Posted July 20, 2019 I'm having the same issue Connection Interrupted... constantly Win 7 Latest everything Re-installed drivers from here https://line6.com/software/readeula.html Any ideas? Quote Link to comment Share on other sites More sharing options...
alainsignoret Posted July 22, 2019 Share Posted July 22, 2019 i got scared too with that new 2.8 update when my Helix showed " Boot failure " after having updating it , so i uninstalled both Helix edit and Line6 updater and i reinstalled the latest versions then everything went fine Quote Link to comment Share on other sites More sharing options...
cycwilson Posted July 26, 2019 Share Posted July 26, 2019 I'm urgent need help now, even i uninstall the driver and updater. updater still now show any device, and my helix is on boot failure screen. any solution? Quote Link to comment Share on other sites More sharing options...
Darknoisepilot Posted August 8, 2019 Share Posted August 8, 2019 I have the same problem. Updater got stuck on Boot failure error for hours. Is not updating. Tried reinstalling all drivers/software, but I am having the same problem as cycwilson: 1. Updater is not recognising the Helix (It's not showing up) 2. Boot Failure screen on the Helix. Quote Link to comment Share on other sites More sharing options...
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