Helix LT 2.80 Update problem-HELP!

[jimmydominy]

So...in the midst of trying to install my update, I got the expected “Boot Failure” prompt. After hitting “OK”, as directed, I got an abort/failure prompt on my computer. So, I tried to start the process over while my LT is still showing the boot failure screen...and now my computer keeps saying “Reconnect-Connection Interrupted”. Tried 2 different USB cords and every USB port and get the same result.....I’m scared.

[Peter]

Try to reinstall the drivers or the complete Helix2.8 package. For me this helped.

Windows lost the drivers during the update process (I don't know why) and the update stucked at 50%.

After this I had the boot failure screen and no connection to the Helix. But the reinstall helped and I could finish the update.

[rpossum]

I'm having the same issue

Connection Interrupted... constantly

Win 7 

Latest everything

Re-installed drivers from here https://line6.com/software/readeula.html

Any ideas?

[alainsignoret]

i got scared too with that new 2.8 update when my Helix showed " Boot failure " after having updating it ,

so i uninstalled both Helix edit and Line6 updater and i reinstalled the latest versions then everything went fine 

[cycwilson]

I'm urgent need help now, even i uninstall the driver and updater. updater still now show any device, and my helix is on boot failure screen. any solution? 

 

[Darknoisepilot]

I have the same problem. Updater got stuck on Boot failure error for hours. Is not updating. Tried reinstalling all drivers/software, but I am having the same problem as cycwilson:

 

1. Updater is not recognising the Helix (It's not showing up)

2. Boot Failure screen on the Helix.