Guitarsarang Posted July 19, 2019 Share Posted July 19, 2019 just finished the update as I follow the instruction but no new distortion/amp / or any new feature showing. what did I miss?~ Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 19, 2019 Share Posted July 19, 2019 If the update was successful you should see/find the new models in both the device running v2.80 firmware and in HX Edit v2.80. There is no way you can be running v2.80 and not have these models available. In other words if you really can't see them you have not successfully updated. To test: - start your Helix. Go to Global Settings and check the firmware version that is installed (top right corner of the Global Settings main screen). If it is not v2.80 perform the update according to the posted instructions. - if it is v2.80 go to the Home screen. Press the joystick in to display the set of all models. Use the joystick to select the Distortion models. You should see the Heir Apparent and Tone Sovereign models as the 5th and 6th models listed. Similarly, all other new models should be available for selection. Quote Link to comment Share on other sites More sharing options...
Guitarsarang Posted July 19, 2019 Author Share Posted July 19, 2019 yes it says 2.8 when I started .. it says on the screen 2.8. and HX Edit is v 2.8 as well. hm.. I will it again when I get home.~ thanks.~ Quote Link to comment Share on other sites More sharing options...
tomuchroc41guitr Posted July 20, 2019 Share Posted July 20, 2019 I've got the same issue. The updated came through with a success and it says I'm running 2.8 but I don't see any of the new models. Quote Link to comment Share on other sites More sharing options...
Guitarsarang Posted July 20, 2019 Author Share Posted July 20, 2019 Got it..the editor wasnt updated All good now..thanks.. There were updates on the hardware and software update. I was thinking if firmware update would update editor. Quote Link to comment Share on other sites More sharing options...
spikey Posted July 20, 2019 Share Posted July 20, 2019 Great- can u edit the post to say "Solved" now? Thanks 1 Quote Link to comment Share on other sites More sharing options...
DunedinDragon Posted July 20, 2019 Share Posted July 20, 2019 More importantly can you edit the post and say "Solved...because I didn't follow the update directions provided by Line 6" 2 Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 20, 2019 Share Posted July 20, 2019 9 hours ago, tomuchroc41guitr said: I've got the same issue. The updated came through with a success and it says I'm running 2.8 but I don't see any of the new models. You need to download and install the latest version of HX Edit. Quote Link to comment Share on other sites More sharing options...
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