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2.8 update but i don't see any new distortion/amp


Guitarsarang
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If the update was successful you should see/find the new models in both the device running v2.80 firmware and in HX Edit v2.80. There is no way you can be running v2.80 and not have these models available. In other words if you really can't see them you have not successfully updated.

 

To test: 

- start your Helix. Go to Global Settings and check the firmware version that is installed (top right corner of the Global Settings main screen). If it is not v2.80 perform the update according to the posted instructions.

- if it is v2.80 go to the Home screen. Press the joystick in to display the set of all models. Use the joystick to select the Distortion models. You should see the Heir Apparent and Tone Sovereign models as the 5th and 6th models listed. Similarly, all other new models should be available for selection.

 

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9 hours ago, tomuchroc41guitr said:

I've got the same issue.  The updated came through with a success and it says I'm running 2.8 but I don't see any of the new models.  

 

You need to download and install the latest version of HX Edit.

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