OskarikoponenEW Posted July 30, 2019 Share Posted July 30, 2019 Hello, I'm not sure should I be worried. Just got my Helix LT and I started update it from 2.30 to 2.80 and the updater got jammed in somepoint at the middle and has been frozen for like 1 hour now. I don't want to shut down the program, so I don't lollipop up anything, but not sure if I should try like different USB-port or something. Pls help Quote Link to comment Share on other sites More sharing options...
jonnycanning Posted July 30, 2019 Share Posted July 30, 2019 Same here just mine hasn’t even done the load bar in red !! How have you got on dude ? Quote Link to comment Share on other sites More sharing options...
OskarikoponenEW Posted July 31, 2019 Author Share Posted July 31, 2019 7 hours ago, jonnycanning said: Same here just mine hasn’t even done the load bar in red !! How have you got on dude ? Still here in a same situation Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted July 31, 2019 Share Posted July 31, 2019 9 minutes ago, OskarikoponenEW said: Still here in a same situation I think the reason you have not gotten more response on this topic is that there are already so many other topics addressing this. Just scroll back through a couple of screens of posts sorted on most recent and you will find a lot of help and tips from others who have hit this problem and resolved it. There is also a sticky post at the top of the screen that has lots of help resolving this. Here's one of many out there to start you off: Quote Link to comment Share on other sites More sharing options...
OskarikoponenEW Posted July 31, 2019 Author Share Posted July 31, 2019 Alright, so I got some help from tech support and so far it has been good. So first of all, I had wrong version of HX edit (2.71). I updated it to 2.80, so that I got right drivers and software. After installing all software and drivers I turned Helix on and at same time pressing pedals 6 (MODE) and 12 (TAP/TUNER), that will make Helix go on update mode. After that I ran updates and now it is alive again! Thank you tech support! <3 Quote Link to comment Share on other sites More sharing options...
jonnycanning Posted July 31, 2019 Share Posted July 31, 2019 Right so - I deleted everything line 6 and just downloaded the new HX edit again and it updates everything including new drivers . I pulled everything from the computer ie interfaces etc and changed through the usb’s. Eventually found one did exactly the same as before and it is updating as we speak . All the usb sockets are the same ! I don’t get it Quote Link to comment Share on other sites More sharing options...
saarik Posted August 1, 2019 Share Posted August 1, 2019 Same here - I had to delete everything (backing up my backups from Edit) and just re-download from scratch. Funnily enough it was re-downloading HX Edit that did the trick. Weird. Quote Link to comment Share on other sites More sharing options...
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