thedudeabides79 Posted July 31, 2019 Share Posted July 31, 2019 Hello. I am currently unable to drag and drop presets from hx edit to helix native. It is my understanding that this should work with 2.80. See screen cap of helix native manual section explaining feature. I have attached screen shots of my selecting a preset in hx edit and another of me trying to drop it on helix native in presonus studio one. You cant see it in screen cap, but when I hover over destination it shows an X implying it can not be inserted at this location. Is this a known issue with 2.80? I looked through forums but didn't see anyone else having this issue. Thank you. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted July 31, 2019 Share Posted July 31, 2019 1 hour ago, thedudeabides79 said: Hello. I am currently unable to drag and drop presets from hx edit to helix native. It is my understanding that this should work with 2.80. See screen cap of helix native manual section explaining feature. I have attached screen shots of my selecting a preset in hx edit and another of me trying to drop it on helix native in presonus studio one. You cant see it in screen cap, but when I hover over destination it shows an X implying it can not be inserted at this location. Is this a known issue with 2.80? I looked through forums but didn't see anyone else having this issue. Thank you. Did you upgrade to Native 1.80? Quote Link to comment Share on other sites More sharing options...
thedudeabides79 Posted July 31, 2019 Author Share Posted July 31, 2019 Yes. Sorry I didn't state that. Native is 1.8. Helix rack and hx edit are 2.8. Quote Link to comment Share on other sites More sharing options...
thedudeabides79 Posted August 14, 2019 Author Share Posted August 14, 2019 Upgraded everything to 2.81/1.81. Still cant click and drag from hx edit to native. I can drag from native to hx edit but not from hx edit to native. Please help. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted August 14, 2019 Share Posted August 14, 2019 1 hour ago, thedudeabides79 said: Upgraded everything to 2.81/1.81. Still cant click and drag from hx edit to native. I can drag from native to hx edit but not from hx edit to native. Please help. I am also on 2.81/1.81 on Windows 10 and the drag and drop works perfectly from HX Edit 2.81 to Native 1.81 for me. I did do a global reset when I upgraded to get the Factory & Template setlists from the new firmware as well as reloaded my user presets. Also restarted my Helix to make sure the presets rebuilt. Just to get more info here and not that I know that it would even matter but are you dragging your HX Edit presets into a 32bit or 64bit DAW; is your OS 64bit? What happens when instead of dragging and dropping you export a preset from HX Edit and then import it into Native; does the preset import fail then? Is the drag&drop failing for all/multiple presets or just specific ones? Do you have an alternate DAW you can try with Native and the drag&drop operation? Btw, probably already did this but one of my troubleshooting steps would be to swap USB ports/cable and restart my PC just to make sure my Helix to PC connectivity was not partially gakking during a drag and drop operation. 1 Quote Link to comment Share on other sites More sharing options...
thedudeabides79 Posted August 15, 2019 Author Share Posted August 15, 2019 OK so I think I got this working but I think it may have always been working with a semi bug that is easily overcome. I hadn't done a global reset and you did. I did that after you posted your last comment to see if it solved it. Initially it did not. My method for clicking and dragging was previously to drag hx edit tone down to running daw application icon and then up to open native plugin, like anyone would think would work. I am now seeing that it DOES work if you have the plugin and the hx edit window next to each other and drag directly from hx edit to native plugin. Am I explaining this in a way that is understandable? I still think it should work how I was initially attempting. But I am glad to see that it does work with a reasonable change to how I was dragging the tone icon from hx edit to native. HonestOpinion Thank you for your help and attention. Greatly appreciated, Sir. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted August 15, 2019 Share Posted August 15, 2019 1 hour ago, thedudeabides79 said: OK so I think I got this working but I think it may have always been working with a semi bug that is easily overcome. I hadn't done a global reset and you did. I did that after you posted your last comment to see if it solved it. Initially it did not. My method for clicking and dragging was previously to drag hx edit tone down to running daw application icon and then up to open native plugin, like anyone would think would work. I am now seeing that it DOES work if you have the plugin and the hx edit window next to each other and drag directly from hx edit to native plugin. Am I explaining this in a way that is understandable? I still think it should work how I was initially attempting. But I am glad to see that it does work with a reasonable change to how I was dragging the tone icon from hx edit to native. HonestOpinion Thank you for your help and attention. Greatly appreciated, Sir. Glad to hear it is working! The method you are using for drag & dropping that is working is also how I was doing it. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.