Jump to content
dannepop

Can´t get the stomp mode

Recommended Posts

In Helix floor I can´t get the stomp mode when pushing right upper button. It always says CANCEL and don´t work!

When I switch presets I can only see snapshots! The pushing of both left buttons at the same time nothing happens!

This is with the 2.81 update!

 

Danne/

 

Share this post


Link to post
Share on other sites

I've tried every possible combination of Switch settings in Globals, and can't duplicate your problem.

How are your Switch settings configured?

 

Preset Mode =

Stomp Mode =

Snapshot Mode = 

Share this post


Link to post
Share on other sites

It dosen´t matter how I set them.

Right now it´s like this.

Preset Mode = 8 presets

Stomp Mode = 8 switches

Snapshot Mode = manual return

 

Danne/

Share this post


Link to post
Share on other sites

Configured like that (and every other way), everything works as it should.

When I press AND HOLD both left-hand (Up/DOWN) switches (1+7), it toggles between Preset/Stomp/Snap as it should.

 

Sounds like you may have a problem for Support.

I know you had another problem, though I can't remember offhand what it was.

Could be you've just got a bad box.

Share this post


Link to post
Share on other sites

ADD: The only time the CANCEL button lights is if you hit one of the Up/Down buttons. This causes the Scribble Strips to flash until you make a selection or hit CANCEL.

If that's not how it's working, you've definitely got a problem for Support.

Share this post


Link to post
Share on other sites

The thing is that all these problems occured with the 2.81 update!

It can´t be a hardware problem.

But I´m seriously getting tired of all these problems.

Perhaps go looking for a more stable brand!

 

D

 

Share this post


Link to post
Share on other sites

Have you tried to doing a factory reset? If you have a backup that you can use, that's what I'd suggest.

Share this post


Link to post
Share on other sites

The thing is that MANY people, including me, have had ZERO problems with the 2.81 update.

MANY people who HAVE had problems, it turned out that they either hadn't followed the directions, or had other problems with their individual computer hardware and configurations.

I just looked up your previous problem. It seems you have an aversion to working with Tech Support, where you'd have the best likelihood of finding solutions to your problems.

I fail to see the logic.

 

That said, maybe Helix just isn't for you. Best of luck with whatever you replace it with, but most likely you'll just discover a whole new set of problems.

 

Good Luck!

Share this post


Link to post
Share on other sites
19 minutes ago, phil_m said:

Have you tried to doing a factory reset? If you have a backup that you can use, that's what I'd suggest.

Yes, I did with no luck!

How can I go back to 2.80?

D

Share this post


Link to post
Share on other sites

Yeah! I finally got it to work!

With the help from the wonderful support staff!

Thank you all for your support here at the tread!

All your cheers and hugs helpt me a lot!

 

D

Share this post


Link to post
Share on other sites
16 minutes ago, dannepop said:

Yeah! I finally got it to work!

With the help from the wonderful support staff!

Thank you all for your support here at the tread!

All your cheers and hugs helpt me a lot!

 

D

 

BRAVO! ROCK ON!

 

If it wasn't too complicated, what was the solution?

Share this post


Link to post
Share on other sites

Think I did wrong on two points. First my usb-connection was via my Apple screen and second I followed a wrong factory reset instruction. I choose the wrong buttons to hold down on restart. The right ones was 9-10. At first I did the 7-8, which was wrong. The long install instructions did make me lost I think!

D

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...