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Helix Update Error


Barbarisch
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Hi!

Started to do the helix LT 2.81 update but didn't read carefully enough. Supposed to download 2.81 HX Edit first. Didn't do that. Started firmware update. Now it is hung on the Boot Error section about half way through the process. Gave up and closed the updater and turned off the helix. Now it is still displaying the Boot Failure Update Mode with a small -3 in the upper left of the window....

Anyone know what to do now to fix this?

 

Regards,

L Chown

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32 minutes ago, Barbarisch said:

Hi!

Started to do the helix LT 2.81 update but didn't read carefully enough. Supposed to download 2.81 HX Edit first. Didn't do that. Started firmware update. Now it is hung on the Boot Error section about half way through the process. Gave up and closed the updater and turned off the helix. Now it is still displaying the Boot Failure Update Mode with a small -3 in the upper left of the window....

Anyone know what to do now to fix this?

 

Regards,

L Chown

 

Hi,

 

I could spend the rest of my life typing out replies to people who fail to comply with the very detailed update instructions, so here you go, check my reply to this thread:

 

 Good luck - I’m going for some food and beer, because I deserve it!

 

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Fixed the problem.....downloaded and installed the HX Edit software with the updater and perhaps newer drivers, (2.81) then restarted the updater and firmware install....bingo, starting fresh......will have to pay more attention to the instructions next time.......phew!!!!!!

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6 hours ago, FilipeBarcelos said:

During the Helix LT firmware 2.92 update my laptop shut off to install the windows 10 update, and now the Helix has like a corrupted screen image, any tips on how to fix?

 

 

Turn off the Helix and close all line6/audio software.

Reinstall HX Edit (2.92) - When you get to the options section of the install, leave them all checked.

Start the Helix with FS6 and FS12 pressed (update mode) and start the update again.

 

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